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Terms and Conditions
Article 1: definitions
General Terms and Conditions definitions:
Coach: Giancarlo Loi
Acting as an independent entrepreneur;
Client: The person to whom the coach provides advice and guidance or his
legal representative;
Offline coaching: Appointment on location.
Article 2: basics
The coach supervises the client on a personal basis. Client data are not provided to third parties without the client's consent.
Article 3: absence
If the client is unable to attend the agreed date and time, he must inform the coach within 24 hours before the said time. The client is responsible for making a new appointment. In the event of a long-term obstacle, inform the coach in good time to come to a suitable solution in consultation.
Article 4: holiday
On holiday and / or leave of the client less than 3 weeks, membership will not be extended. In case of long-term leave or vacation, the client must inform the coach in good time in order to find a suitable solution.
Article 5: rate-fixing
Before the start of the coaching, the coach informs the client orally or in writing which rates apply. These rates include VAT or other legal fees if and insofar as these should be calculated.
The coach is entitled to make price increases if and in so far as unforeseen price-increasing circumstances occur after the conclusion of the agreement. The coa-ch relies on the fact that
January 1 of each calendar year a rate change could be possible.
Article 6: intellectual property
The coach always retains all rights to advice, plans, documents, images and / or related information and know-how, even if costs have been charged or if improvements have been made afterwards, whether or not at the request of the client. The items mentioned in the previous sentence may not be copied in whole or in part, without the written permission of the coach, other than for internal use at the client, nor delivered to or published in any other way, nor used by the client or made available. different from those for the purpose for which they were provided by the coach.
Article 7: payment
Payment to the coach must take place by bank transfer to the mentioned account number. The client receives a monthly invoice. The invoice must always be fully paid within 14 days. With an exceeding of every thirty days the coach is entitled to increase the invoice amount by 5.00 administration costs.
If the invoice has not been paid sixty days after the date, the coach shall be entitled to charge statutory interest on the amount owing from the first day of due payment, as well as all costs related to the collection of the relevant claim, explicitly including costs for collection by a debt collection agency and judicial costs.
Article 8: impossibility of working activities
The coach has the right to suspend agreed consultations and / or work if, owing to circumstances beyond his control or of which he was or could not be aware at the start of the counselling or due to illness, he is temporarily unable to fulfil his obligations.
If compliance is permanently impossible, the agreement can be dissolved for that
part that has not yet been fulfilled. Neither party shall in that case be entitled to compensation for the damage caused by the dissolution.
Article 9: responsibility
The advice and / or guidance of the coach is, by nature, result-oriented without guaranteeing the result. The coach excludes all liability in respect of damage or injury or illness arising from or related to the follow-up by the client of advice provided by the coach, unless there is intent or gross negligence on the part of the coach.
With the proviso that compensation is only eligible for damage, against which the coach is insured. The following restrictions must be observed. Compensation for loss of income, loss of income and the like, for whatever reason, is not eligible for compensation. The coach is never liable for damage caused by intent or gross negligence by third parties. If the insurer of the coach does not pay for whatever reason, the liability of the coach will at all times be limited to at most once the rate of the service in question.
The coach is not responsible or liable for the consequences of incorrect information arising from an unknown and / or concealed health aspect.
Article 10: applicable law and choice of forum
Only the civil court competent in the place of establishment of the coach is authorized to take cognizance of disputes. Dutch law is applicable.
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Privacy Statement Giancarloloi
Giancarloloi, located at De Genestetstraat 20, 5921BP
Venlo, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
www.giancarloloi.com
De Genestetstraat 20
5921BP
Venlo
Giancarlo Loi is the Data Protection Officer of Giancarlo. He can be reached via info@giancarloloi.com
Personal data that we process
Giancarloloi processes your personal data by using our services and / or by providing this information to us.
Below is an overview of the personal data we process:
- First and last name
- Sex
- Date of birth
- Phone number
- E-mail address
- Information about your activities on our website
- List of contact details of the customer via an app
- Bank account number
Special and / or sensitive personal data that we process,
Giancarloloi processes the following special and / or sensitive personal data of you:
- health
For what purpose and on what basis we process personal data
Giancarloloi processes your personal data for the following purposes:
- Handling your payment
- You can call or e-mail if necessary to carry out our services
- To deliver goods and services to you
- Giancarloloi analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Giancarloloi also processes personal data if we are legally obliged to do so, such as information we need for our tax return.
Automated decision-making
Giancarloloi does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a Giancarloloi employee). Giancarloloi uses the following computer programs or
systems:
Virtuagym: platform for online coaching and implementation of the service package.
Giancarloloi provides only to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Giancarloloi only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Giancarloloi and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold to you or another organization mentioned by you in a computer file.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@giancarloloi.com.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.
¬¬Giancarloloi also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Giancarloloi takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or info@giancarloloi.com
Giancarloloi does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
- First and last name As long as the service is needed for implementation
- Sex As long as the service is needed for implementation
- Date of birth As long as the service is needed for implementation
- Telephone number As long as the service is needed for implementation
- E-mail address As long as the service is needed for implementation
- Data about your activities on our website 90 days necessary for improvement service
- List of contact details of the customer via an app As long as the service is needed for implementation
- Bank account number As long as the service is needed for implementation
- Health As long as the service is needed for implementation